ClubHotel Riu Merengue. Picture: Supplied Source: Supplied
TRAVELLERS staged a sit-in at a luxury Caribbean resort after an 'invasion' of locals who used the pool as a toilet and ate all the food in the buffet.
More than 160 guests held a near two-day protest after hundreds of 'drunk and rowdy' locals caused chaos at the five-star ClubHotel Riu Merengue in the Dominican Republic.
British tourist Tony Walton, 48, says his Pound12,000 (almost $20,000) family holiday with organised tour company Thomson was ruined by locals who arrived on a cheap all-inclusive deal.
The sales manager said: "They destroyed everything, ate everything ... And there was no food - they took it all." He added: "I have nothing against Dominicans, these people were not at all representative - they were drunk and rowdy." He said the pool had to be closed after it was used as a lavatory, and said locals even urinated on sun loungers while people lay on them.
Staff who were told about the disruption allegedly told the family to take excursions at their own expense to get away from the hotel.
Mr Walton was then told to pay Pound1,800 ($2900) if he wanted to move his wife, two children and four other family members to another hotel nearby. Five days into the two-week break near the north coast city of Puerto Plata, Mr Walton was so angry that he organised a sit-in with other guests at the resort's Thomson desk.
Up to 100 people, including his group, were finally moved to a less expensive hotel - but were offered just Pound30 ($49) compensation, he said. Mr Walton, who is due to fly home on Sunday, says he has gathered complaints from 176 guests and will continue the fight once he returns.
A review on the website Trip Advisor yesterday described similar problems at the hotel.
Natalie Steer, who stayed there for a week from June 30, told how she had queued for food for almost 30 minutes before finding it had run out - because locals had stacked plates "with every choice on the buffet".
Thomson said it is investigating the complaints.
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