Source: news.com.au
ANOTHER Australia Post computer glitch has exposed the names and locations of thousands of Australians who have been sent parcels.
Australia Post was forced to shut down its electronic parcel tracking service yesterday, after an angry customer blew the whistle on the privacy and security breach.
Customers who typed a random number into the online parcel tracking system were provided with the details of thousands of customers. The bungle came barely a fortnight after Australia Post was forced to suspend its "click and send" service - used for online shopping - after the names and addresses of customers were exposed by manipulating the website's URL.
An Australia Post spokeswoman yesterday apologised for the "inconvenience" of suspending the parcel-tracking service - but not for exposing private information.
Customer Trevor Ryan, a former mail contractor, tried to alert Australia Post to the problem yesterday but was told to put his complaint in writing.
Australia Post said the glitch was being rectified yesterday. It was not expected to delay deliveries.
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